Fortigo Audit Engine Product - Collaborative Logistics Software

Fortigo is the only provider that guarantees freight audit accuracy.

The Freight Audit application reviews your freight bill and identifies incorrect charges based on a number of criteria including carrier service level agreements, negotiated rate sheets and volume discounts. It matches shipments to original order number or purchase order thus eliminating duplicate invoices. Charge items due for refund can be automatically submitted to carrier. Built-in carrier performance reports determine deviations from carrier service level agreements and are of great importance during contract negotiation.

Features

Guarantee service refund

No proof of delivery

No pickup

Automated refund request

User defined search criteria

Report data export

Value

Identifies shipments with time definitive service guarantee that were delivered late and for which there was no valid delay reason.

Identifies shipments that do not have proof of delivery.

Identifies shipments that were not picked up by the carrier, but there is a corresponding invoice charge.

A refund request can automatically be sent to the carrier via email. Audit reporting User can report on audited shipments by a number of different search criteria. The data fields included in the report and the number of lines displayed can be specified by the user.

Audit report search criteria include: ship date range, audit date range, carrier, late shipment flag, and damage shipment flag. User defined report fields The user can select any of the following fields to include in an audit report: shipment id, tracking number, ship date, audit result code, refund requested, refund reason, refund received, audit date, carrier excused reason, service level, expected delivery date, carrier, delivery date, and refund explanation.

Audit reports may be exported into CSV format.

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The winning combination of excellent customer service and user-friendly Fortigo site have made our job easier.

// Progress Printing Plus

We like the Fortigo online system as it is easy to use in order to update bills and enter statuses... Having shipping documents online and ready to print makes our job easier...

// AIT Worldwide Logistics

Fortigo understands our needs almost better than we do and are always helping us find a solution. The more I work with them the more valuable they become. We never hesitate to reach out to them and they always exceed our expectations.

// Major U.S. Airline

I am delighted to have this visibility. There is absolutely a benefit.

// Major Airline Vendor

Fortigo has been a wonderful partner to our company for many years. They are always available to support us whether it's helping with analysis, review pricing, or making suggestions to improve our position.

// Major U.S. Airline