Fortigo's Features

Logistics Cost Management

Carrier-neutral All system features are carrier neutral and they work the same regardless of the carrier.
Web-based service delivery The system front-end can be accessed from a web-browser. No other client software is required.
User management Add/Modify/Delete system users.
Role management Add/Modify/Delete system user roles.
Access control Users can access only functionality that they are authorized.
Shipment reporting User can report on past shipments by a number of different search criteria. The data fields included in the report and the number of lines displayed can be specified by the user.
User defined search criteria The report search criteria include: shipment id, shipment tracking number, carrier, customer id, customer name, destination city, destination postal code, destination country, shipment date range. Frequently used report criteria may used for later use on a per user basis.
User defined report fields The user can select any of the following fields to include in a shipment report: account charged for shipment, carrier, cost, customer id, customer name, committed delivery date/time, actual delivery date/time, destination address, destination business name, expected delivery date/time, shipment insurance value, order number, origin address, signature required for delivery flag, service level, ship date, shipment id, signed by (POD), tracking number, shipment value.
Report data export Shipment reports may be exported into CSV format.
Order reporting User can report on orders by a number of different criteria. The data fields included in the report and the number of lines per report page can be specified by the user.
User defined search criteria The report search criteria include: order category (project), order number, purchase order, customer id, customer name, destination city, destination postal code, destination country, order date range.
User defined report fields The user can select any of the following fields to include in an order report: customer, customer number, destination address, invoice total, order date, order number, origin address, purchase order number, order category (project).
Report data export Order reports may be exported into CSV format.
User profile Each user profile specifies localization parameters including language and time zone.
Secure web connection Interaction between user's web browser and the Fortigo server is via HTTPS.
Data backup System data is backed up every 24 hrs automatically.
Telephone support Standard telephone support hours 8AM-5PM CST
Email support Standard email support hours 8AM-8PM CST
24x7 monitoring System performance is monitored 24x7.