Press Release
Fortigo 2.0 Released
Builds Synergy Between Corporate Logistics and Transportation Carriers for Customer Benefit
AUSTIN, Texas, USA (January 21, 2003) — Fortigo Inc., logistics cost management (LCM) software experts, today announced the release and immediate availability of Fortigo 2.0. Fortigo's unique approach helps companies build frictionless relationships with their transportation carriers through the addition of powerful visibility and exception management tools and automated auditing and reporting capabilities.
"Carriers are often the only direct contact our enterprise customers have with their end customers," said Fortigo president, Dr. George Kontoravdis. "Providing vigorous tools to improve efficiencies on both sides of the relationship and then accurately measuring performance keeps everyone focused on results-whether increased service levels, reduced costs or improved customer satisfaction-and helps build positive relationships by eliminating the friction that can result from the common overseer approach."
Fortigo 2.0's enhanced visibility and role-based security allow appropriate information to be shared between corporations, carriers, suppliers and end-customers to further manage expectations and improve service levels. Highlights of Fortigo 2.0 include:
- Enhanced exceptions monitoring and handling. Fortigo 2.0 monitors inbound and outbound freight and provides tools to automate and speed the exception recovery process to minimize their impact on receiving customers.
- Automated logistics auditing and reporting. Fortigo 2.0 enables automated logistics auditing that measures carrier performance against contracted service level guarantees. Carriers gain third-party validation of their high performance levels while companies gain compelling performance reporting and automatic refund request capabilities.
- Role-based security authorizations. Fortigo functionality is useful for all departments within the company, whether logistics, procurement, sales, finance, and management, and outside the company, whether suppliers, partners and customers. As such, Fortigo provides role-based security to serve up logistics information based on relevance to each of those roles, so everyone has access to the data they need to be more informed, productive and responsive.
- Expanded carrier support. Fortigo's carrier-neutral approach includes support for the top parcel carriers, Airborne, Fedex and UPS. In addition, Fortigo has added a wide variety of LTL (less-than-truckload) and TL carriers, and continues to add carriers to its system based on carrier capabilities, customer requirements and market demand.
About Fortigo
For enterprises seeking to reduce costs, improve customer satisfaction and increase profitability, Fortigo automates, optimizes and audits logistics decisions. Fortigo plugs into established supply-chain applications and provides rapid return on investment by optimizing and deploying closed-loop logistics processes, minimizing ship-to-order times and streamlining collaboration with logistics providers. Founded in 2000, Fortigo is led by a team of experts in logistics optimization and enterprise web-based software. The company is based in Austin, Texas and can be found online at www.fortigo.com.